Terms of use
What you and we agree to when you use Pip, in plain words.
The short version. Pip is free on one device. The desktop app needs no account; the browser version asks you to sign in. Pro adds sync across your iPhone, Mac and PC (the iPhone app itself is free), as a subscription or a one-off lifetime purchase. On pipdot.app and on your Mac or PC, Lemon Squeezy sells Pro for us and handles payment and VAT, and any payment is refundable for 14 days. On the iPhone, Apple sells it and handles payment and refunds. Cancel whenever you like. What you write in Pip is yours.
1. Who we are
Pip is made by Catalin Vintila, an individual developer based in the United Kingdom ("we", "us"). Purchases of Pip Pro on pipdot.app and in Pip on your Mac or PC are made through Lemon Squeezy, which acts as the seller of record and handles payment and VAT. You can reach us at hello@pipdot.app.
These terms cover the Pip apps for Windows, Mac and iPhone, the sync service, and this website (together, "Pip"). By downloading or using Pip you agree to them. If you don't agree, please don't use Pip.
2. Free and Pro
Free. Pip is free to use on one device, without a time limit. The desktop app works without an account. The browser version needs one, because a browser can clear what it stores; it’s your email address. Tasks, notes, the notch, and the light, dark and match-system looks are all included.
Pro. Pip Pro adds sync across your devices and the Pro features we add later. The iPhone app is a free download; Pro keeps it in step with your Mac and PC. Pro needs an account, which is your email address.
Current prices are shown on pipdot.app: £3.99 a month, £34.99 a year, or £99 once for lifetime access (an early-supporter offer for the first 500 lifetime buyers). Prices shown to you at checkout, or in the App Store on the iPhone, in your currency and including any VAT or sales tax, are the ones that apply.
3. Who sells Pro: Lemon Squeezy
Pro is sold through Lemon Squeezy, which acts as the merchant of record (the seller of record) for every purchase made on pipdot.app or in Pip on your Mac or PC. That means Lemon Squeezy takes the payment, charges and pays the right VAT or sales tax for your country, issues your receipt and invoice, and handles refunds and chargebacks. Lemon Squeezy's own buyer terms also apply to the purchase itself. We never see or store your card details.
The iPhone app is a free download. If you buy Pro inside it, Apple is the seller: Apple takes the payment, handles refunds and renewals under its own terms, and you cancel in iPhone Settings › your name › Subscriptions. The same Pro then works on your Mac and PC through your account. Apple’s standard licence terms for App Store apps also apply to the iPhone app.
4. The 14-day trial
Monthly and Yearly Pro start with 14 days free, on the iPhone, the Mac and the PC; Lifetime has no trial. If you cancel before the trial ends, you are not charged and Pip goes back to Free on your devices. If you don't cancel, the plan you picked at the start of the trial begins when the trial ends and the first payment is taken then. One trial per person. On the iPhone, the 14 free days are Apple’s introductory offer: Apple shows it before you subscribe, one per Apple Account, and you cancel it in Apple’s subscription settings.
5. Renewal and cancelling
- Monthly and yearly plans renew automatically at the end of each period until you cancel.
- You can cancel at any time from Pip on your Mac or PC (Pip Pro › Manage subscription, from the account menu in the sidebar), from the link in your receipt email, from the Lemon Squeezy customer portal, or by writing to us. Pro then stays active until the end of the period you've already paid for.
- If you bought Pro on the iPhone, Apple renews and charges it: cancel in iPhone Settings › your name › Subscriptions › Pip. Pro stays active until the end of the period you've paid for.
- If we change the price of a plan, we'll tell you by email at least 30 days before it applies to your next renewal, so you can cancel first if you want to.
6. Lifetime
Lifetime is an early-supporter offer for the first 500 buyers; after that it may no longer be sold. A lifetime purchase is a single payment for Pro for as long as we offer Pip Pro, with no renewal. If we ever have to stop running the sync service, we'll tell you at least 90 days ahead. The apps keep working on your devices with your tasks and notes, because your data lives there first.
7. Refunds and your right of withdrawal
For Pro bought on pipdot.app or in Pip on your Mac or PC, you can get a full refund within 14 days of any payment, whether first payment, renewal or lifetime. Refunds for Pro bought on the iPhone go through Apple. The details are on the refunds page. This is on top of the 14-day right of withdrawal that consumers in the EU have, and never less than it.
8. Your content
Everything you write in Pip, tasks and notes alike, belongs to you. Notes are plain Markdown files in a folder on your computer. We don't claim any rights over your content. When you use sync, you allow us to store your tasks and send them between your devices, only so that sync works. We don't read, sell or use your content for anything else. How we handle personal data is explained in the privacy notice.
9. Using Pip fairly
Please don't use Pip to break the law, to store content you have no right to, to attack or overload the sync service, to get around the limits of your plan, or to resell access to Pip. If an account seriously or repeatedly breaks these rules, we may suspend sync for it after telling you why, except where the law or an urgent security risk stops us from warning first.
10. The software
We give you a personal, non-exclusive, non-transferable licence to install and use Pip on your devices. Please don't copy, resell or reverse-engineer the apps, except where the law allows it. Pip gets updates from time to time; some features may be marked as early and may change.
11. Availability and backups
We work to keep sync reliable, but we can't promise it will never be interrupted. Your tasks are always kept on your devices as well, and your notes are your own files, so please back up your computer the way you normally would.
12. Liability
Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, for fraud, for intent or gross negligence, or your statutory rights as a consumer, such as your rights when digital content or a digital service is not as described.
Apart from that, and as far as the law allows, we are not liable for indirect or unforeseeable loss, and our total liability to you is limited to the amount you paid for Pip in the 12 months before the claim.
13. Closing your account
You can delete your account at any time from Pip's settings or by writing to us. Your synced data is then deleted as described in the privacy notice. Your local tasks and your notes folder stay on your devices.
14. Changes to these terms
If we change these terms in a way that matters, we'll tell you by email or in the app at least 30 days before the change applies. If you don't agree, you can cancel and, for a paid period that hasn't started yet, you won't be charged.
15. Law and disputes
These terms are governed by the law of England and Wales. If you are a consumer living in the EU, or elsewhere in the UK, you also keep the protection of the mandatory consumer laws of where you live, and you can bring a claim in the courts where you live. Please write to us first; most things are solved with one email. You can also ask the European Consumer Centre in your country for help, or, in the UK, Citizens Advice.
16. Contact
Catalin Vintila, an individual developer based in the United Kingdom. Email: hello@pipdot.app.